Contact Us. I don't understand why I was booted people just report and I get suspended please help me out. Calling, Emailing, or Writing a Letter to PlayStation Dial 1-800-345-7669 to call PlayStation for … Our fix & replace tool offers support if your console doesn’t power up, if there is no image on the screen, if your analogue joysticks or buttons are faulty, worn or sticky, or if there are some discs errors. Live chat with Playstation by following these instructions. If you require further support, please call our Customer Contact Center. Replacements will be offered if necessary. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund. Please try again or click here to chat with an agent. We can usually help ensure a better outcome. But sometimes chatting is inconvenient or not preferred, in which case Playstation usually prefer to call their phone number, which we provide a link to above. Contact Us. Back to playstation.com. 1300 365 911. Please click here.here. Find contact information for customer support and media relations for Sony and its operating companies in the U.S. However, we may reduce your refund amount based on how much you have used the service. The best phone number for Playstation is their 800-345-7669 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Know any other ways to contact Playstation? A pre-order refers to any purchase of digital content made from PlayStation Store before the content release date. Please be aware, any free trials will be included in the 14-day period. The Xbox Series X/S and PlayStation 5 started arriving on store shelves a few months ago, but both consoles have been incredibly difficult to find. Hmmm ... On dirait que quelque chose n'allait pas. When you chat with Playstation agents, they are most likely chatting with you from their call center located in California or Phillipines. AD If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty. Get help with PlayStation 4 and PlayStation 5 connection issues. This request is not authorized. If In addition to the refund procedures summarised below, you may have additional rights under applicable local law; nothing in the summary below limits or replaces any such rights under local law. Our customer service articles will resolve your issues. © 2021 Sony Interactive Entertainment LLC, How to request a refund on a PlayStation™ Store purchase. Know any other ways to contact Playstation? When refunding a pre-order made with one of these payment types, the refund will be sent to your wallet. Chat Now. Or is any of the information above inaccurate? Please note, if you have not started to download the main product and your pre-order included extra content that is made available before the main product release, you will no longer be able to access this extra content if you cancel your pre-order. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. Product Repair Product Repair. Pre-order purchases made more than 14 days before the release date Borderlands 3: PlayStation 4 to PlayStation 5 Upgrade Borderlands 3 Next-Gen FAQ Message: “Your code becomes active on 10/28/2019" Live chat is rarely available 24/7, and this department is open Monday - Saturday, 6AM - 10PM, PST Sunday, 8AM - 8PM, PST. Get help in the US and Canada for issues related to your PlayStation® PS4™, PS4™Pro, PS VR, DUALSHOCK®4 wireless controller, PS3™, and PS Vita. This request is not authorized. You can help! Call our support team if you have a query surrounding your playStation, PSN account or Accessory . Call our support team if you have a query surrounding your playStation, PSN account or Accessory. The best phone number for Playstation is their 800-345-7669 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. GetHuman and Playstation have no relationship whatsoever. There are two types of pre-order refund requests, depending on the date the content was pre-ordered. *This is not possible for the following payment methods: Bancontact (MisterCash), Giropay, Ideal, Paysafecard, Postepay, Sofort, Yandex, mobile operator billing and money vouchers. 09 801 1235. Contact Playstation customer service. Most likely chatting with you from their call Center located in California or Phillipines this category this.! 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